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Weleda North America

Attn: Customer Care
1 Closter Road
P.O. Box 675
Palisades, NY 10964
Phone: 1.800.241.1030
Fax: 1.800.280.4899
Email: info@weleda.com

Weleda is committed to protecting your privacy. We recognize the trust you put in us when you share information on this website. This policy describes how we collect and use information from and about you collected on this site. Please be aware that this policy governs only information that is gathered online by this website and does not extend to any other means of communication connected to Weleda.

How We Collect and Use Information

When you register on our site, you have to provide us with your e-mail address, a username and a password. This will allow you access to our message boards and let you subscribe to the e-mail edition of we, our lifestyle magazine. In order to purchase products from us, receive a printed copy of we or receive any other type of merchandise or marketing materials from us, you have to provide us with your full name and your mailing address. Please note that we need a street address and cannot ship to PO boxes. In addition to that, for payment in our online store, we require your credit card information. All other information (e.g., date of birth, gender) is not required information.

We use the information collected from you to send you e-mails or other communications that we think you may be interested in. If you choose not to receive any information from us, you can indicate this when you register. You also have the option to unsubscribe once you receive mailings from us.

All information is sent encrypted by secure server (SSL) in order to prevent third-party access to your information while in transit to us. Once we have received the data, we maintain reasonable safeguards to protect it against unauthorized disclosure, use, alteration or destruction of the personal information you provide on the site.

Obtaining Your Consent

By using our website, you give permission to collect information about the pages you visit for statistical purposes. If you register, you authorize us to use the information you provide to customize the information we send to you and to use your information for statistical purposes. As a registered member, you give us permission to send you e-mails related to the subscription e-mail services to which you subscribe and other information that we think you may be interested in, unless you explicitly tell us that you do not want to receive such information.

If you are under the age of 18, you must not provide your name, e-mail address or any other identifying information without the consent of your parent or guardian, or as otherwise provided for by applicable law.

Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.